Returns & Exchanges

At The Projekt Store, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, we offer a seamless 30-day return policy for all unworn merchandise with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your email to the outside of the parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.